Returns Policy

To complete a self-serve return, sign in to shop by clicking the button below:

Returns must be made within 14 days of the date of your order being placed.

The customer is to provide the shipping label, returns must be sent via a tracked service, such as royal mail tracked 48

Returns must be sent in suitable packaging to prevent damage to the product(s)

Returns will only be accepted if they meet the following criteria:

Item must be unworn, free of stains, makeup, and odours.

Item must have original tags still attached.

Item is not damaged and is in a suitable condition to be re-sold

if you have any issues please contact atoilee@outlook.com

Exchanges

If you wish to exchange for a different size or colour, please email atoilee@outlook.com with the following details:

  • Order number
  • Product you wish to exchange and what you wish to exchange for

please note all exchanges must meet the returns policy criteria